Menggood Terms of Service

Menggood Terms of Service
Last Updated on March, 20 2023

Overview

- ONLINE STORE TERMS

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

- GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.


- MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Warranty

To claim the One-Year warranty

Email us: service@menggood.com


OVERVIEW:

We provide 1 years warranty service. You may be entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure, Menggood is entitled to choose between providing you with a repair, replacement or refund.


REMEDY:

In addition to any rights and remedies you may have under the local consumer law and any other applicable law, if your Menggood product becomes defective due to faulty materials or workmanship within a warranty period (defined below) from the date of purchase, we guarantee to:

--Replace or repair defective parts, free of charge (shipping and handling cost may be charged);

or

--Repair products free of charge;

or

- Replace the unit with a new or refurbished unit free of charge.


WARRANTY PERIOD:

Coverage under this warranty is limited to the following time periods:

At least a period of 1 years from the date of purchase. The warranty period may be longer than 1 years according to the local consumer law.


WHAT IS NOT COVERED?

- Worn out components such as battery of remote control, battery of safety pod.

- Malfunction or damage due to natural disasters such as floods, fires or lightning, etc.

- Malfunction or damage due to human negligence such as dropping the unit, immersing it in liquid, or improper voltage input by incorrect operations.

- Damage or failure caused by not following the Instruction Manual.

- Machine was damaged by foreign objects, substances or accidents.

- Machine has been used for rental purposes.

- Machine purchased from unauthorized dealers/resellers.

- Machine has been repaired or modified by any unauthorized parties

- Damage/failure caused by not using Menggood spare parts (not including remote control battery).


TO CONTACT Menggood WARRANTY SUPPORT:

- Please write us an email at service@menggood.com

- If you have any problem with our products, please visit:

https://Menggood.com/pages/contact

- To make a claim you will need to provide your proof of purchase in the form of a valid receipt that displays the date and place of purchase.


Menggood CONTACT INFO

Whatever questions you have, please feel free to contact us.

- service@menggood.com

- Everyday 9:00-17:00

Shenzhen BaiRuihua Technology Co., Ltd.
(No.22G, Building 2, WanzhongCheng HuaQiaoXinYuan , Xinnu Community, Minzhi Street, Longhua District, Shenzhen Guangdong, China)